Cancellation and Refund Policy

Last updated: 15 July 2026

1. Free trial

Every account includes a 7-day free trial with full access to the QR feature, before any payment is taken. This gives you the opportunity to fully test the software — generate your QR code, receive real customer ratings, and review feedback — before deciding to subscribe.

2. Refunds

Because you've already had the opportunity to test the software during the free trial before subscribing, refunds are only available if requested within 3 days of your first payment. Refund requests made after this 3-day window will not be honored, including in cases where the panel or QR code has been actively used after subscribing — since the trial period already allowed you to evaluate the service before payment.

3. Cancellation

You may cancel your subscription at any time by contacting us (see Contact Us) or in your dashboard. Cancelling stops future billing; it does not entitle you to a prorated refund for the remaining days of a billing cycle you've already paid for, except where the 3-day refund window in Section 2 applies.

4. How to request a refund or cancellation

Email info@reputationplus.in or call +91 7011009711 with your account email and business name. We'll confirm cancellation or process an eligible refund to your original payment method via Razorpay.